In an effort to make human rights services more accessible, the Commission on Human Rights (CHR) in Eastern Visayas has decided to display its contact information in public spaces. This move aims to assist those who do not have easy access to the internet. According to Marierose Joaquin, the Director of CHR Eastern Visayas, the initiative involves posters that prompt individuals to contact the CHR if they believe their rights have been violated. The posters include direct contact numbers for people to reach out via call or text.
This outreach complements the CHR’s digital platform, CHR MISMO, launched in July 2024, which streamlines the process of filing complaints and requests online. Despite the digital advancements, the CHR acknowledges that many Filipinos still face challenges with internet connectivity. The contact poster campaign is designed to bridge this gap, ensuring that even those without internet access can seek help from the CHR.
With only one regional office located in Tacloban City, the CHR has been working to overcome geographical and technological barriers. The MISMO platform was developed to improve the speed, accessibility, and efficiency of service delivery, especially in remote areas and for those unable to visit the CHR’s physical offices.
Joaquin emphasized the CHR’s commitment to inclusivity and its mandate to protect and uphold the rights of all Filipinos, regardless of their technological capabilities. This initiative reflects the CHR’s ongoing efforts to ensure that human rights services are available to everyone in the community.